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Strategy


The heartbeat of our projects at Envision begins with collaborative strategy consulting services we call Strata. Strata is our design-led thinking process that models the brand into strategically integrated customer touch points to create value and deliver consistent optimal customer experience.

 

STRATA PROCESS

Strata starts with discovery ⎯ our clients are generally large sophisticated companies with deep capacity and very experienced, smart teams. We start by actively listening and observing the scope of the project and understanding where we can add value. Generally organizing existing inputs into our process yields new alignments and insights.

The heart of Strata optimizes Sales & Service, Brand & Ambiance, Product Presentation and Operations into an integrated set of touch points providing individual or multi-channel solutions.

The concept is then wrapped in beautiful and appropriate design and delivered in executive-level presentations that sell internally as effectively as they will sell externally.

Revenue and cost models support the plan and everything is delivered via an efficient project plan. The packages are complete making them faster, smarter and on budget. Our methodologies are well tested and finely tuned.

 


 

 

HOLISTIC WAYFINDING STRATEGY

Wayfinding can be defined as the way humans orient themselves in physical space and navigate from place to place. For us, it is more than that. It is the junction where beautiful signage design meets deep strategic knowledge, augmented by a commitment to executional excellence to create world-class signage communications. Our experience goes from major healthcare projects, large government and private institutions, to projects at some of North America’s signature corporate buildings.

 


 

 

DIGITAL STRATEGY

Envision’s clients receive a holistic view of the digital landscape, focused on their specific business need, to supplement their understanding of business-building opportunities and digital customer experience innovations.

Our full-service digital innovation team strategizes and delivers solutions including: content management, desktop, tablet & mobile application, interactive kiosk, gesture and other responsive user interfaces, as well as cloud hosted database applications.

As with everything we do, the integration of strategy, creative and technology delivers ground-breaking digital solutions.

Our team leaders are highly trained and experienced digital architects that work with clients at any level of detail they desire.

 


 

 

STORE EXPERIENCE STRATEGY & DESIGN

Rapid change and evolution in consumer shopping has created the constant need for well-planned and executed retail strategy. Our specialty is working with large companies that supply a product or service primarily through their own and others stores. From entire next-generation customer experience and store design to advance visual presentation of your product, we bolt our retail success experience to your product and service design to complete the success formula.

 


 

 

ACTIVATION STRATEGY

The environment is important, but shoppers require more. They require integration of great service, great product, great ambiance and sometimes, of the unexpected to be delighted and entertained. We bring the brand experience to life. We collaborate to deliver meaningful moments that deliver brand momentum.